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Shipping Policy

The next best thing to ordering a UBALL is it arriving on your doorstep and we're responsible to get them to you as soon as we can! 

Please read our Shipping Policy and frequently asked questions:

Do you offer international shipping?

Yes, we do! Please enter your address on the checkout page for your chosen destination. 

When can I expect to receive my order?

We engage the services of fast couriers and attempt to get your hoop to you as soon as possible.  You'll be pleasantly surprised that our hoops arrive sooner rather than later, but typically our shipping times are as below:

  • USA delivery should be within 5-7 business days

 Is it safely packed for international shipping?

Absolutely! We ship worldwide and it is our job to make sure the lamps get to you in perfect condition.

To return your product, you should mail your product to:

10263 Shawns Grove Pl.

Mechanicsville, VA 23116 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.